Shipping Times We work hard to ensure that all orders are typically shipped within 24-48 hours from the time that your payment is received, Monday through Saturday. Shipping time is generally 2-3 business days after that. Satisfaction Guarantee (Refund Policy) We want to ensure that you receive the most benefits from what we offer. Before issuing a refund or replacement, we will ask you a few questions to help you resolve any issue you are experiencing. Please send us an email at sales@thcliquiduk.com We are so confident in the value and healing power of our benefits, that we offer a money-back guarantee. To initiate a refund: – This must be your first order with us. – We must be informed at sales@thcliquiduk.com within 30 days after your order was shipped out. We reserve the right to investigate further and ensure your claims are not fraudulent (to get free benefits) before a refund is issued. We also have the right to request unused or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If you have any concerns, donate for fewer benefits to start! Contact Us: If you have any questions about these Terms, please contact us at sales@thcliquiduk.com